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Converting Calls Into Clients

Are you getting lots of interest calls but having trouble converting them?

Without hearing your phone calls, I can’t accurately diagnose the problem, but here are the therapist mistakes I see most often that prevent conversions.

Clinicians don’t assume the client is calling to make an appt. They treat it like an information collecting call. They say things like “look at your schedule and call me back if you want to work together.” Think about it like this-- what if you called a dermatologist f…

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